Testimonials
November 15, 2010
Dear John,
We want to take this opportunity to say Thank You for all your support in developing our MediGLIDER™ Patient Transfer System. As a new company developing an innovative, complex piece of medical equipment, we relied on ATI experience in guiding our design of thermoformed plastic covers. ATI met our needs.
ATI built seven tools, the largest part being over 6 feet long. The most complex tool makes a part that is 36" x 31". This tool is a female, textured, plug-assisted pressure form tool with parting line undercuts.
ATI's experience with design, materials, tooling, molding and secondary operations is very impressive. Their experience was invaluable in finalizing wall thicknesses, corner radii, mold design details, assembly details, and dimensioning schemes. ATI recommended materials and material sources based on their experience making similar parts and we were able to get our materials color-matched (approved on the first sample). When changes were necessary, ATI was able to review the design, and then implement the changes with minimal impact. When we needed a change late in the program to improve operator comfort, ATI suggested a very creative solution with small impact.
ATI employs a tracking tool that provides a look at the entire program, including design, tooling, pricing, materials, and other details of the program. The internal communication at ATI is excellent. If there was a question about status at any time, multiple people were able to answer. All tools were completed on time and in budget. All materials were available at the time of tool test, and all tools were sampled on schedule.
ATI is an excellent supplier. Their factory is well-organized, neat and clean. They have well-controlled processes for all the necessary manufacturing and quality operations. Their experience, their responsiveness, and their eager attitude have made this one of the best supplier experiences ever.
From a Customer Experience standpoint, they get an A+! Thank you.
Sincerely,
Gary W. Pankonien
CMS, Inc.
Chief Operating Officer
1909 West Braker Ln. Bldg. E, Suite 200
Austin, TX 78758
(512) 299-9611
Fax: (512) 299-9613
Read a Press Release about the MediGLIDER™
